Helpguide: Delete Account or Delete Data
How to Delete Your Account Option 1 – Use The App
There is a button in the app labeled ‘Delete’ in the settings area. Use of this button will delete your data after a confirm message.
How to Delete Your Account Option 2 – Contact Us
You can delete your account by emailing us at support@everwellapp.com.
How to Delete Your Data, Not Your Account
If you would like to delete your data without deleting your account, you can do that in the app. On the ‘More’ tab, ‘Settings’, use ‘Reset Data.’ After a confirm, this will delete the data you have recorded in the app and give you a fresh start. This can be helpful if you want to start over but want to keep your account the same.
Your Rights – Delete Your Data
You have the right to request to have your data deleted and to have that request fulfilled. If you delete your account on the app, it will happen right away. If you contact us on email, we will delete your data in a timely manner and respond to confirm back to you that it was deleted through email. We aim for less than 24 hour turn around on requests. There is no additional retention period. We do not keep your authorization data after account deletion.
A note – as CEO of Everwell Software, Inc., I take data privacy seriously. Our whole team does. We are committed to not sharing your data without your permission.
Please contact us with any questions.
Lynn Smith
Founder, Everwell
This statement was last updated in 2024.